Fake Celebrity Skin Cream Ads Raise Concerns About Auto-Renewal Policies

Skin creams allegedly supported by celebrities are subject to claims of false advertising and auto-renewal violations, according to recent complaints. Many consumers are falling victim to online advertisements that look legitimate but turn out to be scams or auto-renewal nightmares once credit card information has been handed over.

Auto-Renewal Allegations Now Affecting Multiple Companies

Auto-renewal plans for a number of different products has become especially prominent in recent years as consumers complain about lack of appropriate disclosures when they sign up for a product that later ends a free trial or causes them to receive recurring charges.

Some of those consumers say they never even got the product they were promised and that they didn’t know about the recurring charges until it was too late. Similar claims have been lodged in many recent auto-renewal lawsuits.

This is known as auto-renewal and it has become a very common practice throughout numerous different industries. A fake skin cream ad has become subject to consumer complaints due to fraudulent celebrity endorsements and inaccurate information used to sell the cream.

Deceptive ads disguised as celebrity news are hooking consumers around the country. One recent consumer, for example, bought an eye serum after reading that a Flip or Flop television star uses it.

Later, that consumer was charged $500 to her credit card. Many of these programs offer $5 trials of the skin cream and then later hit the consumers’ credit cards for significant amounts. The free trial programs offered with these auto-renewal issues often appear as a small fee to be paid for shipping; however, the fine print says that the auto-refill membership program will later charge a credit card for anywhere from $50 to $100 every single month, consumers complain.

Consumers sat that they do not realize what they have signed up for until it is too late. Cancelling the fake skin cream auto-renewal charges is difficult, if not impossible, say consumers because fraudulent web pages are often used to tout these skincare programs. Many of the people who have signed up for these and other auto-renewal programs will never get their money back either.

Further, complain consumers, the fake web pages make it difficult to tell who is actually supporting the product. In one particular case of a facial cream, the ad allegedly used a picture of two women who appeared on the TV show, Shark Tank, and the product did receive funding from the show, but the names used on the website and the product in question had nothing to do with the Shark Tank episode.

If you or someone you know has been subjected to illegal auto-renewal practices, you may have grounds to pursue a lawsuit with the help of experienced attorneys at Bradley/Grombacher. Fill out the form on this page to learn more about whether or not you may have a legal claim for auto-renewal violations.

Note: Bradley/Grombacher is not representing the plaintiff in this lawsuit. 

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